Frequently Asked Questions

Answers to Your Questions

The following FAQ page is an overview of frequently asked questions from people interested in our trainings. These are general questions and are not about a specific training course. If applicable, you may find the course-specific FAQ on the page of the relevant course.

English, and – because we are an Austrian company – German.
No. All training courses offer written materials, examples, a help system and a comprehensive laboratory environment to gain hands-on experience.
After we receive your payment, the purchased course material is immediately available in the portal. However, you do need to plan the start date for your lab. This lab start date is the "official" course start date. When you purchase a course, the next available course start date will be indicated, but you are free to select a later start date.
There is no direct personal lecturer. Independent learning is required, as all courses are based on self-study. However, the training materials are very extensive and describe everything in detail. In addition, we use test groups before publishing any course. Please contact us if anything is unclear or not properly explained and we will look into it.